๐Ÿ”ฅ Brain dump, AI sorts it out

Fenik AI To-Do List & Planner Support

Fenik, a fire-chick companion, keeps your tasks, reminders and trips in one place. Tell Fenik what's on your mind โ€” by typing or speaking โ€” and the AI assistant sorts it out. Stuck on something? We're here to help.

Contact Us

We reply within 2 business days. Please include the email address you signed up with and, if you can, a screenshot of what you see.

contact@kaisoft.net

Alternative: admin@kaisoft.net

Email Support

Subscriptions

Payments are processed by Apple or Google. To change or cancel a subscription, open your subscriptions in the App Store or on Google Play. Cancelling stops future renewals.

Bought a plan on another device, or reinstalled the app? Open the membership screen in Fenik and tap Restore Purchases. Paid plans have no ads.

Privacy Policy

No data selling ยท No analytics SDKs

Read Policy

Frequently Asked Questions

I can't sign in, or I forgot my password

Check that your email address is spelled correctly and that your device is online. If you forgot your password, email us from the address you signed up with and we'll send you a link to reset it. Fenik uses the same account as our other Buddy apps, so the same email and password work in all of them.

Do I have to use the AI assistant?

No. Before the first AI request, Fenik asks for your permission. If you decline, the AI features stay off and the rest of the app keeps working. If you allow it, what you type, say or photograph โ€” plus your tasks, reminders, a summary of your recent chat and, if you allowed calendar access, your upcoming calendar events โ€” is sent to Google's Gemini API so the assistant can answer.

Why does Fenik ask for access to my calendar?

Calendar access is optional. If you allow it, Fenik reads the upcoming events on your device for the next 35 days โ€” title, time, location, calendar name and meeting platform. When you ask the assistant something, those events are included in the request to Google Gemini. We don't store them. You can say no, or turn calendar access off later in your device settings.

Why does Fenik ask for my location?

Location is optional, and Fenik uses it only while the app is in use. Your coordinates are sent to BigDataCloud to look up the name of the place. For trips, Fenik may send the origin and destination to Google Maps Platform (Routes API) to estimate travel time.

Why did something from Fenik show up in another app?

Fenik shares one account and one database with our other Buddy apps, so content you create in one app can appear in the others. Finished tasks become diary entries in Owl Life Journal & Memories, and shortcuts you teach one app can add items to another app's lists.

What does Fenik keep from my chats with the assistant?

Your command history โ€” each command, the reply and the detected intent โ€” is kept in your account, along with any custom aliases you create. Only if you opt in, Fenik also keeps fuller records of your AI interactions. Those are designed to expire after 180 days, and you can delete them at any time in Settings.

What can people I link with see?

When you link with someone, the nickname and email on the link are visible to them. Reminders you share and task requests you send go to the people you link with. A task request you send stays in the recipient's inbox, even if you later delete your account.

Voice input doesn't work

Voice input uses your device's speech-to-text service from Apple or Google, so check that Fenik is allowed to use the microphone in your device settings. Fenik receives only the text โ€” the audio is not uploaded. You can always type instead.

Why do I see ads?

The free plan shows ads from Google AdMob; paid plans have no ads. On iOS, Fenik asks whether you allow tracking, and in the EEA and the UK Google's consent form is shown where required. Without consent, ads are non-personalised. You can change these choices in your device settings or consent settings. Our Privacy Policy explains what AdMob may collect.

Delete Your Account and Data

In the app

Open Settings, tap Delete account, and confirm. This deletes your account and its data across all our apps: Fenik shares one account with Teta Grocery List & Fridge, Moni Expense Tracker & Budget, Owl Life Journal & Memories and Oakie Home Inventory & Resell, so your data in those apps is deleted too.

Without the app

Email contact@kaisoft.net from your account's email address, with the subject "Delete my account". We verify the request and delete your account and its data within 30 days.

A few things are not deleted:

  • What you shared stays with the people you shared it with โ€” for example, task requests you sent stay in the recipient's inbox.
  • Purchase and energy records needed for billing, tax or fraud prevention.
  • Data held by Apple, Google, RevenueCat and AdMob, which follows their own policies.

Deleting your account does not cancel a subscription โ€” cancel it in the App Store or on Google Play first. Details are in our Privacy Policy.